Interactive
Visualline
Set
Lockline
Be Soft
Ergoline
Technicline
MaulPrivacy policy
Data Controller
The company responsible for the processing of your data under this Privacy Policy is:
ROCADA S.L.
Tax ID (NIF): B59200089
Address: Carrer les Moreres, s/n, 08552 Taradell (Barcelona), Spain
Email address: rocada@rocada.com
Website: rocada.com
Phone: 0034 938 800 004
Registered in the Commercial Register of Barcelona, Volume 21452, Folio 167, Sheet B-22177, 1st entry
At ROCADA S.L., we recognize the importance of protecting your personal information and are committed to handling it responsibly and in accordance with data protection laws.
This privacy policy aims to regulate all aspects relating to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.
Personal Data
Personal data is information that identifies you or makes you identifiable. Through the website, in the fields established for this purpose, we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, city, etc., as well as any data that you voluntarily provide through any of the social networks on which the user is registered. In this case, privacy will depend on the user’s own settings as well as the terms and conditions of the social network itself.
The user’s visit to the website does not imply that they must provide any information about their personal data. However, if provided, the data will be processed lawfully at all times subject to the principles and rights set out in the GDPR 2016/679 of April 27, 2016, and the LOPDGDD 3/2018 of December 5.
Purpose, Duration and Legal Basis of Processing
The data the user provides to us will be processed for the following purposes:
- To handle the request or inquiry made by the user through the contact form on the website. We collect and process the user’s personal data to be able to process and manage their request, inquiry or any request made through said form. We will retain this data for the time necessary to fulfil their request and for the time established by law with a minimum duration of 3 years.
The legal basis for processing the data will be the consent given by the user when selecting the acceptance box of our privacy policy before sending the request. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal. - To improve your experience when browsing the website. We will retain this data as long as the user does not revoke their consent to its processing by deleting cookies and for the time established by law with a minimum duration of 3 years.
The legal basis for improving your experience when browsing the website is the consent given by the user when accepting cookies. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal. - To manage our social networks and send you information about our activities and products. We will retain this data as long as the user does not revoke their consent to its processing and for the time established by law with a minimum duration of 3 years.
The legal basis for managing our social networks and sending you our activities and news is the consent you grant us for this purpose. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal. - To send communications, bulletins or newsletters about ROCADA S.L. products. Under the user’s consent, we collect and process their personal data to be able to send them information about our products and services. We will retain this data as long as the user does not revoke their consent to its processing and for the time established by law with a minimum duration of 3 years.
The legal basis for processing the data will be the consent given by the user when selecting the acceptance box of our privacy policy before subscribing to the newsletter in the form provided for this purpose on the website. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal. - To register and manage an account as a “registered user” through the form on the website, which will allow the user to access their private area of services and be informed of our activities, and may be sent commercial communications about news of our services by any electronic means. We will retain this data as long as the user does not request their deregistration and for the time established by law with a minimum duration of 3 years.
The legal basis for processing the data will be the consent given by the user when registering through the registration form and selecting the acceptance box of our privacy policy before submitting their request. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.
Transfer or Communication of Personal Data and International Transfers
Your data will not be communicated or transferred to third parties, except where there is a legal obligation or providers linked to the Data Controller who act as data processors.
Our servers are located in the European Union, and generally, we contract service providers also located within the European Economic Area or in countries that have been declared to have an adequate level of protection.
If we need to use external service providers that require the transmission of personal data outside the European Union or to countries that have not been declared to have an adequate level of protection, we will ensure the security and lawfulness of the processing of your data through adequacy decisions, standard contractual clauses, binding corporate rules, exceptions or any other instrument approved by the control authority that offers appropriate guarantees for the international transfer of data.
Updating Data
It is important that, in order for us to keep personal data updated, the user informs us whenever there has been any modification to it; otherwise, we do not take responsibility for the accuracy of the data.
The user guarantees that the personal data provided is truthful, guaranteeing that all information provided corresponds to the actual situation, that it is up to date and accurate, and undertakes to communicate any modification.
Third-Party Data
If the user provides data of third parties for any purpose to ROCADA S.L., they guarantee that they have obtained this data lawfully, that they have previously informed the affected parties, obtaining their consent to communicate it, and that the information provided is accurate and truthful.
Mandatory Nature of the Requested Information
All our forms have an asterisk (*) on mandatory fields. If the user does not provide these fields, or does not check the acceptance box for the privacy policy, sending the information will not be permitted.
Use of Passwords
In order to access the Private Area, the USER must “Log In” and enter the email address and password generated on the registration form in accordance with the complexity rules established at any given time on the website.
Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords they have selected during registration, and undertake not to transfer their use to third parties, nor to allow access to unauthorized persons.
Likewise, it will be the user’s obligation to immediately notify the Data Controller of any event that could allow improper use of identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation.
Rights of Data Subjects
You have the right to access your data and obtain confirmation about its processing, as well as a copy of the personal data subject to processing. You have the right to update it and request the rectification of inaccurate data or request its deletion when the data is not necessary for the purposes for which it was collected. You may request limitation of the processing of your data and object to its processing by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on automated processing of your personal data. You may exercise your rights by contacting us at mireiaroca@rocada.com
If you consider that your rights have not been properly addressed, you have the right to file a complaint with the control authority at www.aepd.es.
Processing of Minors’ Data
Whoever provides data through the forms on this website and accepts its processing declares that they are over 14 years old, and access and use of the portal by minors under this age is prohibited. If, at any time, the Data Controller detects that a minor under 14 has provided personal data, we will proceed to delete it. Likewise, parents or guardians may, in any case, contact ROCADA S.L. to block the access account of minors in their care who may have registered by falsifying their identity.
Social Networks
The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility to and disseminate the activities carried out by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended to review and read the terms of use and privacy policy of the social network at the time of registration, taking into account the different configuration possibilities regarding the degree of privacy of the user’s profile on the social network.
Likewise, the Data Controller reserves the right to remove from its social networks any information published by third parties that violates the law, incites others to do so, or contains messages that violate the dignity of individuals or institutions. As well as the right to block or report the profile of the author of such messages.
Processing of Cookies
A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Cookies allow the website to, among other things, store and retrieve information about the browsing habits of the user or their device and, depending on the information they contain and how the user uses their device, may be used to recognize the user.
The user has the option of preventing the generation of cookies by selecting the corresponding option in their browser software, as well as by accessing our cookie settings panel. You can obtain more information by reading our Cookies Policy.
Last updated: 30/06/2026